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Application Services & Support

When you're ready to enhance your business with PlumRiver eCommerce solutions, we provide services and support to assure the process runs smoothly and efficiently. Our implementations will be tailored to your specific needs, based on your organization's internal IT structure and capacity, as well as your short-and long-term business strategies.

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Consulting

We will partner with you to develop an eCommerce system that fits your business model, organization goals and IT structure.

  • A Partnership for Your Success
  • Brand-to-Specialty Retailer Market Expertise
  • Complete Project Management

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Integration and Implementation

PlumRiver assures a streamlined process for integrating your existing system with the new eCommerce solution through a wide variety of standard and custom-designed ERP system adaptors. Our expert staff will manage the development of your new system and guide you through implementation.

  • ERP Adaptors

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Hosting & Data Center Management

All PlumRiver eCommerce websites are hosted using the latest Virtual Server and Private Cloud technologies. We offer complete, fully managed hosting and site management services in our
Tier 4 Data Center.

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Training

While PlumRiver eCommerce systems are designed to be highly user friendly, training and support services can be provided to assure your staff and customers gain the full benefit of the PlumRiver solution.

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What Our Customers are Saying

Lee Caplan
Abbott Family Shoes
North Reading, MA

Just wanted to let you know how much I appreciate your new B2B. I’ve got to say that your site is much easier than some other vendors to navigate. It’s simple and fast and those are the two most important features as far as I’m concerned.

Sue Budischak
Apparel Buyer
Fromuth Tennis

Just wanted to let you know that I’m very impressed with your new B2B website. I placed an order last week for the first time and today received a notice of shipping which allowed me to track right from that document. I’m partial to ordering on-line and your site is easy to navigate and very intuitive. Thank-you guys so much for making my life as a buyer easier!

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Kathleen Koson
(Sr. Mgr Technology Solutions)
Timberland

“PlumRiver is an outstanding business partner.  They’re seasoned experts who managed to jam all of our industry’s best practices together into one feature-rich, fully customizable business-to-business platform so we could hit the ground running right out-of-the-box.  A great B2B platform is a big win for our Customers, our Sales Reps and our Customer Service Teams.”