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Sales Rep Web Application
Let your sales reps spend more time working with customers and less on administration. Reps will benefit from getting the customer information they need from the road, from an easy-to-use ordering process, both on-line and off-line and by being kept current on customer activity. Customer service departments benefit too - fewer calls from reps as all product, order status, and inventory inquiries will be available on the system.
Features:
Online Sales Force Website
- Obtain up-to-date product, pricing and customer information
- Multiple catalog selection - Pre-season, Re-Order, Specials, Close-Outs etc
- Browse and Search capabilities
- Easy to use order forms for electronic submission to company ERP system.
- View Inventory, Order History and Order Status
- Create orders for customers to view, modify and approve online
Create Orders faster and more efficiently
- Quickly create new orders from previous, existing orders whether the order originated on the Web or ERP.
- Build new pre-season orders by combining previous season's booking plus in-season reorders. New order automatically gets assigned current pricing and product substitutions
- Copy orders from library of order templates, created by reps or by management
- Copy and paste from text based order information into the sales rep application, (e.g. if existing spreadsheets are currently being used).
Automatic Email Notification
- Notify your customers via email with automatic order confirmations.
- Add additional parties to receive emails (Sales Mgr., other Buyers, other Reps etc)
Inventory Visibility - Current and Future
- View inventory availability as you write an order.
- Also view future availability at the SKU level
Order Tracking System
- View a particular customers order history and shipment status
- View their open orders to check on backorders
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