PlumRiver Retailer B2B eCommerce Solutions
Build Profitability and Retailer Loyalty
Enhancing efficiency and service for your retailers generates a return on investment to you – in customer loyalty and profitability. That’s the PlumRiver advantage. Custom designed for the specialty retail market, PlumRiver eCommerce solutions deliver rich functionality that speeds and streamlines all facets of business interactions with retail customers, while reducing operational costs for manufacturers and distributors. With PlumRiver, you can build your bottom line, while making it easier for customers to do business with you 24x7. Increase Operational Efficiency
With PlumRiver, your retailers find the information they need quickly and easily in a highly user friendly web format. They can browse and search
Browse product by department or category or in virtual “flip-through” format. Search multiple catalogs for specific items by any criteria.
View product detail, descriptions and colors. Zoom and spin images or apply available colors.
Present inventory by Available to Sell (on hand) and Available to Promise (future) availability, warehouse location, safety stock or case pack.
or set up
Vendor Managed Inventory capability enables automatic replenishment by retailer designated quantity, frequency, shipping rules and seasonality.
PlumRiver makes it easy to view
Flexible pricing options and methods, including in-season reorder, customer-level, discounted, sales program or promotional pricing.
create and manage
Build, save, change or copy standard or custom orders. Retailer POS system integration.
See both web and non-web order history and open order status. View invoices and track shipments. See credit status.
Pre-season booking tool. Build orders based on sales history. Enter orders for multiple ship-tos and shipping windows. Collaboration between Retailers and Sales Reps.
for the upcoming season, process
Validate and process credit cards and online payments. View statements, make partial payments. Merchant bank integration, real-time ERP integration and credit card portal integration.
and perform day to day operational tasks.By providing online access to the
Information Portal for easy, one-stop access to marketing materials, forms, legal documents, and more.
your customers require, PlumRiver decreases the need for sales and customer service interaction. That saves time, money and manpower, while streamlining operations for you and your retailer.Enhance Sales
Sales-enhancing modules within the PlumRiver solution provide highly effective tools for strengthening
Web site customization. Site graphic themes and skins. Single or multiple brand navigation.
Tools for visual merchandising. Drag and drop to build customized collections and presentations. Create PDFs, publish and print materials, then turn them into orders
Capture your retailer’s attention in a compelling and highly individualized format that drives orders and increases sales. Build Customer Loyalty
When you make doing business easier, you build customer loyalty. PlumRiver eCommerce solutions enhance
PlumRiver enhances communication between manufacturer, sales representatives and retailers. Enables collaboration in reviewing sales history, forecasting and building orders.
giving your retailers the ability to manage account activity anywhere, and communicate with your customer service department and your reps anytime, in the way that works best for them. More importantly, by putting information and functionality at their fingertips, the PlumRiver solution helps retailers make smart decisions for their business.Retailer Platform Features