PlumRiver B2C Solutions
Automate and Expand Direct-to-Consumer Capabilities The PlumRiver B2C eCommerce solution is a fully ERP-integrated Business-to-Consumer solution that automates many of the B2C site administrative processes that traditional “web store” software requires. Enhance sales capabilities, streamline purchase processing functions, and strengthen profitability through expanded direct-to-consumer services and capabilities.
Integrate Seamlessly with Your Existing ERP System Manufacturers who are using the PlumRiver B2B eCommerce platform for retailers can easily add B2C functionality for consumers. Because the same data and interfaces used in the retailer platform are used in the consumer platform,
Pricing, descriptions, hierarchies, product detail.
and
Sell what you have in stock. ATS and ATP data from ERP drives product presentation on the B2C site.
availability can all be loaded and updated into the consumer site directly from the ERP system. And, all B2C web orders and credit card approval data can be delivered directly back into the ERP. PlumRiver
Easy navigation in Content Administrator. Set up different administrative accounts. Order logging and reporting, affiliate tracking, IP tracking.
functions are also simplified through the B2C solution.
Expand Sales Capabilities The broad functionality of the PlumRiver B2C solution opens doors to increased sales. Easy
Browse product by department or category or in virtual “page-flip” format. Search for specific items by any criteria.
features and exciting
View product detail, descriptions and colors. Zoom and spin images or apply available colors. E-Video capabilities.
capabilities enhance the online shopping experience.
,
Discount coupon codes, Frequent Shopper Points Tracking.
gift certificates,
Customer categories pricing, multiple-level customer access.
and
VIP Consumer Groups Module offers full sales and purchasing functionality for specific audiences. Includes unique catalogs and registration codes, permission-only access, time-sensitive login access, total dollars purchased limits and other targeted features.
for specific consumer groups can easily be created, providing opportunities to expand market share. With
,
Allows consumers to search manufacturer’s website for products, then be seamlessly connected to a participating retailer’s B2C site with product in stock. Outstanding functionality for manufacturers, retailers and consumers.
you can direct consumers to retailers with product in stock. The PlumRiver solution also
connects your brand with the power of
,
linking your company and products to a world of potential buyers.
Streamline Order Processing
Customized pricing, multiple-level customer access, frequent-shopper point tracking, up-selling, static or real-time shipping calculations, order and email encryption.
smoothly and accurately, while reducing administration and increasing customer satisfaction. The B2C eCommerce solution encompasses all purchasing functions, including payments,
,
Sales Tax Compliance Module includes address validation, rate calculation, monitoring and reporting. Customized Zones for Sales Tax and Shipping.
,
Set minimum and maximum quantities.
,
Discounting and discounting with options.
UPS / USPS Real-Time Interface.
coordination and
Order and email Encryption. HTML Emails.
notifications to customers.
B2C Platform Features