PlumRiver Sales Representative eCommerce Solutions
Empower Sales Representatives to Maximize Sales With powerful PlumRiver online tools at their fingertips, your sales representatives can spend more time selling and building customer relationships, and less time on administrative tasks. Sale representatives have instant access to all customer, product, order, and promotional information anytime, anywhere, whether in the office or on the road. That minimizes the need for customer service support, while maximizing time, cost efficiency, productivity and sales potential.
Reduce Administrative Time PlumRiver gives sales representatives everything they need to effectively and efficiently manage their accounts. From a single point of access, they can see all accounts, and easily switch from one account to another. They can also search
View SKU detail, descriptions and colors. Zoom and spin images or apply color swatching.
by multiple criteria and by
catalog,
Browse multiple catalogs including pre-season, re-order, specials and close outs. Search for specific items by any criteria in any department or category. View in virtual “flip-through” format..
check
pricing,
In-season reorder, customer-level pricing, sales program presentation and enforcement, pre-season booking tools.
monitor
inventory,
Immediately see current and future inventory, including ATS and ATP availability, warehouse location, safety stock or case pack. View inventory as orders are written.
create order forms and templates offline, then quickly upload for delivery to the company ERP system for
end-to-end
order management.
Create orders for customers to view, modify and approve online. Copy orders from text or templates. Copy orders across customers. Track order history and status. View all orders in a given territory.
Our
Information Portal
Access to representatives-only Information Portal for documents, reports, forms and marketing materials.
provides instant access to needed documents and forms, while
communication
Automatic email notification of order confirmation, acknowledgements and shipments. Send to customers, buyers, sales managers and other contacts.
tools and
analytics and reporting
Any time access to key reports. Track orders, adoption, site usage. All reports are exportable to Excel and PDF.
features keep critical information flowing throughout the sales chain.
Enhance Sales Effectiveness Targeted sales programs can help representatives zero in on their customers’ interests and purchasing patterns. PlumRiver marketing, merchandising and promotional program features allow representatives to create custom product proposals that strengthen the sales effort. Sales representatives can also use the PlumRiver
Booking Tool
to coordinate with retailers in developing pre-season orders.
Strengthen Customer Relationships The key to effective selling is building customer relationships. PlumRiver facilitates stronger and more effective interactions between sales representatives and customers.
Workflow and communication
Speed, streamline and enhance communication between manufacturers, sales representatives and retailers. Collaborate and consult more effectively in reviewing sales history, building orders and creating mutual success.
features enable the connections and collaboration that create customer loyalty.
Sales Representative Platform Features